Privacy Policy

Last updated: June 2026.

StriveX LATAM (“we”, “us”) respects your privacy. This policy explains what information we collect when you visit our store or place an order, how we use it, and the choices you have.

Information we collect

• Order & account data: name, email, phone, billing and shipping address, and the contents of your order.
• Payment data: processed directly by our payment providers. We never receive or store your full card number.
• Usage & device data: pages visited, referral source, IP address, and browser information, collected through cookies and analytics tools.

How we use your information

• To process, fulfill, and deliver your orders.
• To provide customer support and respond to your requests.
• To send transactional emails (order confirmations, shipping updates).
• To measure marketing performance and improve our store.
• To prevent fraud and comply with our legal obligations.

Cookies & advertising

We use functional cookies (session, cart, and marketing attribution) and third-party analytics and advertising cookies (Meta Pixel, TikTok Pixel, Google Analytics, Google Tag Manager) to understand where our visitors come from and to measure campaign effectiveness. Our attribution cookie is first-party, its contents are cryptographically signed, IP addresses are stored only as a salted hash, and detailed logs are deleted automatically after 90 days.

We also send conversion events (product views, add-to-cart, purchases) to Meta directly from our server (Conversions API) using hashed identifiers (email, phone, and address are all transformed with SHA-256 before they leave our systems). We do not sell your personal information.

Sharing

We share data only with service providers that help us run the store, including payment processors, our fulfillment and shipping partners, and email and analytics providers. Each is bound to use your data only to provide their service to us.

Data retention

We keep order records for as long as required for accounting, tax, and legal purposes. Marketing and analytics logs are retained for shorter periods as described above.

Your rights

You may request access to, correction of, or deletion of your personal data, and you may opt out of marketing communications at any time. To exercise any of these rights, email us at info@strivexlatam.com.

Contact

Questions about this policy? Write to info@strivexlatam.com.